Verizon FiOS: Our power was out on ***. When it was restored...
GetHuman用户~SamanthaC来自November 20, 2017的Verizon FiOS条客户评论
~SamanthaC案的背景
GetHuman：~SamanthaC-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
~SamanthaC：Yup。在November 10上是morning。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SamanthaC 常见 Verizon FiOS 问题的列表）
~SamanthaC：“ Refund”是我尝试使用to call的原因。
~SamanthaC对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SamanthaC：Our power was out on ***. When it was restored our Verizon FIOS router and TV boxes*IInternet would not come up. Called tech support they could not get signal. Put in ticket and promised to send someone out bytes * p.m. on ***. Poorest service window I have ever seen. So today I wait. And wait. And wait with no word. Then at *:** PM I finally call. Speak to a rude CSR who is clearly aggravated because I ask her to find out when I can expext them. Get put on hold for ** minutes for agent to come back and tell me that while I am in the schedule for any time up to * p.m., they will not be coming out today. Or on ***. Now we are scheduled for first a.m. on ***, but told first a.m. doesn't necessarily mean first a.m. To add insult to injury, you did the same thing to my husband with his business on ****. He waited ** hours for your tech to come out to install his business lines*internet in his new location. TEN hours and then the tech calls and says hes not coming and reschedules for Mon
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
~SamanthaC：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SamanthaC：在沟通方面，我会给他们五分之三的one。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
~SamanthaC：为此，我要说出五分之二的two。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
~SamanthaC：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SamanthaC在November 10, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。