Verizon FiOS: After I had to enter my pin number and verify t...
GetHuman用户~Amy来自November 23rd, 2017的Verizon FiOS条客户评论
~Amy案的背景
GetHuman:~Amy-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗?
~Amy:Sure。在November 14th上是afternoon。
GetHuman:您是否接触到Verizon FiOS,如果可以,怎么做?
GetHuman:这些常见的Verizon FiOS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Amy 常见 Verizon FiOS 问题的列表)
~Amy:“ Service Outage”是我尝试使用to call的原因。
~Amy对Verizon FiOS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon FiOS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Amy:After I had to enter my pin number and verify that the phone I was calling from was my Verizon phone, I kept pressing zero, zero, zero, and eventually I got a real person. Even though I didn't like what he had to say (that my bill was $** higher because I was charged for a new remote and because my promotion ended) he was efficient and knowledgeable.
GetHuman:让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内,如何轻松解决Verizon FiOS问题?
~Amy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Amy:在沟通方面,我会给他们五分之三的one。
GetHuman:Verizon FiOS快速有效地解决问题的能力又如何呢?
~Amy:为此,我要说出五分之二的five。
GetHuman:最后-对其他Verizon FiOS客户有何建议?
~Amy:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Amy在November 14th, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。