Verizon FiOS: My attempt to post a comment in the "Leave your...
GetHuman用户~ka4yma来自November 27., 2017的Verizon FiOS条客户评论
~ka4yma案的背景
GetHuman：~ka4yma-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
~ka4yma：Yeah。在November 22.上是morning。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ka4yma 常见 Verizon FiOS 问题的列表）
~ka4yma：“ Cancel service”是我尝试使用to call的原因。
~ka4yma对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ka4yma：My attempt to post a comment in the "Leave your comment..." window pops up a ***char only 'review window'. I'll try here too.*---------*It is not appropriate to depend on me to tell you your jobs, but mistakes are being made at every level: phone ops, field task assignment, and call-center & field technician training* on-line customer troubleshooting instructions.* Last week I called FiOS, and described my phone problem (dial tone is still being lost during damp weather. and the problem is not in my house) but the tech the operator sent said, "I'm the wrong kind of field tech. You should have asked for a 'Copper technician'. I can't repair your NID." Actually he did a partial repair on the TelCo side of the NID by re-attaching a broken lead. This returned dial tone ** to a Test Socket. *He advised that:*"The 'client side' closure ***** has fallen out and should be replaced to prevent this kind of mold growth."*"The problem goes on away when I pull out the Test Jack".*"Since Tone
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
~ka4yma：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ka4yma：在沟通方面，我会给他们五分之三的four。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
~ka4yma：为此，我要说出五分之二的five。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
~ka4yma：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ka4yma在November 22., 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。