Verizon FiOS: I had a horrible experience with Fios, customer...
GetHuman用户~RI FIOS AREA来自November 20th, 2017的Verizon FiOS条客户评论
~RI FIOS AREA案的背景
GetHuman：~RI FIOS AREA-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
~RI FIOS AREA：Yup。在November 17th上是middle of the night。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~RI FIOS AREA 常见 Verizon FiOS 问题的列表）
~RI FIOS AREA：“ Service problem”是我尝试使用to call的原因。
~RI FIOS AREA对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~RI FIOS AREA：I had a horrible experience with Fios, customer service was terrible! My grand mother recently passed and I attempted to get information from Fios to see if I could transfer her account to my name. After two phone calls lasting an hour each and two trips to a Fios store they finally told me that it was best to start my own account. During that time I was told that the prior bill was not my responsibility. Month later I get two bills from Fios. Again I called, was on the phone for over an hour transfered three times with no help. Had to go to the Fios store where I attempted to get help ( ** min later) they told me they could not help me and I had to pay both the bills. I have no problem paying the bills the problem was being pushed around and not given a straight answer from any Fios service representative. Once I move I will never go with Fios again! Horrible service.
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
~RI FIOS AREA：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~RI FIOS AREA：在沟通方面，我会给他们五分之三的two。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
~RI FIOS AREA：为此，我要说出五分之二的three。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
~RI FIOS AREA：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~RI FIOS AREA在November 17th, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。