United Concordia: I only use this insurance because it is employe...

GetHuman用户~MJB来自November 19., 2017的United Concordia条客户评论

~MJB案的背景

GetHuman:~MJB-您能告诉我们其他United Concordia个客户何时提起诉讼吗?
~MJB:Yes。在November 17.上是middle of the night。
GetHuman:您是否接触到United Concordia,如果可以,怎么做?
~MJB:我使用了我在GetHuman United Concordia客户电话号码页面上找到的800-633-5430号码:United Concordia客户服务电话号码
GetHuman:这些常见的United Concordia客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MJB 常见 United Concordia 问题的列表)
~MJB:“ Renew coverage”是我尝试使用to call的原因。

~MJB对United Concordia客户服务的评价

GetHuman:那么,您如何总结GetHuman的United Concordia客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MJB:I only use this insurance because it is employer provided. If I had a choice, I would not choose this company.**Until recently could not reach a rep on phone to ask a simple questions. Obama care changed that!**When I needed periodontal work, I requested a list of area providers. There were only a couple in each town near me. When I looked at reviews of those providers, they were awful. There were allegations of incorrect procedures performed or wrong tooth or area treated by multiple patients.**I did find a periodontist that wasn't too bad and got treatment. He did not use the most current procedures. I also had no way to know that before seeking treatment, I should have gotten an authorization to give the periodontist that would describe esactly what United Concordia would cover. How would I know this? And, yes, that means the insurance company, not your care giver, decides what is best for you. I had to pay extra money because I didn't get a prior authorization that I didn
GetHuman:让我们量化一下您与United Concordia联系的经验。在1到5的范围内,如何轻松解决United Concordia问题?
~MJB:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MJB:在沟通方面,我会给他们五分之三的four。
GetHuman:United Concordia快速有效地解决问题的能力又如何呢?
~MJB:为此,我要说出五分之二的one。
GetHuman:最后-对其他United Concordia客户有何建议?
~MJB:在一天中的早些时候或深夜给他们打电话。不要忘记United Concordia可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MJB在November 17., 2017发生的United Concordia客户服务问题中得到了一些有用的反馈和措辞。

United Concordia

1.33 of 5 stars | 40条评论

~MJB的United Concordia评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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