United Airlines: This has been the worst airline- experience in...
GetHuman用户GetHuman-292216来自November 28, 2017的United Airlines条客户评论
GetHuman-292216案的背景
GetHuman:GetHuman-292216-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
GetHuman-292216:Sure。在November 21上是evening。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-292216 常见 United Airlines 问题的列表)
GetHuman-292216:“ Flight Inquiry”是我尝试使用to call的原因。
GetHuman-292216对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-292216:This has been the worst airline- experience in my life. I was not informed of my departure change. I was rebooked for the next day, but the next day for which we were scheduled to fly out we were boarded, taken off the plane and then reboarded once more only to have to wait for more fuel which caused us to be two hours later than the original time set. We finally left and once we landed, I went to a representative to be directed to my next flight. I was told to go to a gate that left in ** mins., me and my children ran across the airport to the gate that we were directed, only to be told that the flight was full. At that point We were told that we would have to be rebooked again. I was rebooked, but the service rep. Acted as if it was my fault that we were late. I was so livid that I held my tongue because my actions could have landed me in handcuffs. We got settled at our next gate and was then debt to another gate. I will never fly United again so long as I shall live!
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
GetHuman-292216:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-292216:在沟通方面,我会给他们五分之三的five。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
GetHuman-292216:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
GetHuman-292216:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-292216在November 21, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。