Trustco Bank: oh my, i can't offer enough warnings about this...
GetHuman用户~do your banking elsewhere来自novembre 22, 2017的Trustco Bank条客户评论
~do your banking elsewhere案的背景
GetHuman：~do your banking elsewhere-您能告诉我们其他Trustco Bank个客户何时提起诉讼吗？
~do your banking elsewhere：Yes。在novembre 13上是middle of the night。
GetHuman：您是否接触到Trustco Bank，如果可以，怎么做？
~do your banking elsewhere：我使用了我在GetHuman Trustco Bank客户电话号码页面上找到的800-670-4110号码：Trustco Bank客户服务电话号码 GetHuman：这些常见的Trustco Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~do your banking elsewhere 常见 Trustco Bank 问题的列表）
~do your banking elsewhere：“ Setup an account”是我尝试使用to call的原因。
~do your banking elsewhere对Trustco Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的Trustco Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~do your banking elsewhere：oh my, i can't offer enough warnings about this bank. the turnover of the branch managers is almost WEEKLY (pointless to develop personal relationships with them...'cause they won't be there when you need them). my next concern is their online bill-pay function which DEDUCTS SCHEDULED PAYMENTS FROM YOUR ACCOUNT BALANCES THE MOMENT A PAYMENT IS SCHEDULED. in other words, you lose access to those funds IMMEDIATELY, despite the fact that the payment may not be sent to the vendor*or collected by the payee for several weeks from when the payment is scheduled.*FINALLY...this bank scheduled a major upgrade of their online banking platform in mid-july ****. today is FOUR DAYS after the upgrade, and i still CANNOT ACCESS the online billpay function. i cannot see my payees or my payment history, and have to call an *** number to manually have one of their customer service reps facilitate required payments on my behalf. i have called the bank each day since the upgrade...waited indefinitely to sp
GetHuman：让我们量化一下您与Trustco Bank联系的经验。在1到5的范围内，如何轻松解决Trustco Bank问题？
~do your banking elsewhere：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~do your banking elsewhere：在沟通方面，我会给他们五分之三的one。
GetHuman：Trustco Bank快速有效地解决问题的能力又如何呢？
~do your banking elsewhere：为此，我要说出五分之二的two。
GetHuman：最后-对其他Trustco Bank客户有何建议？
~do your banking elsewhere：在一天中的早些时候或深夜给他们打电话。不要忘记Trustco Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~do your banking elsewhere在novembre 13, 2017发生的Trustco Bank客户服务问题中得到了一些有用的反馈和措辞。