Trustco Bank: Didn't call customer service, but wanted a plat...
GetHuman用户~pools来自November 17., 2017的Trustco Bank条客户评论
~pools案的背景
GetHuman：~pools-您能告诉我们其他Trustco Bank个客户何时提起诉讼吗？
~pools：Yup。在November 14.上是late at night。
GetHuman：您是否接触到Trustco Bank，如果可以，怎么做？
GetHuman：这些常见的Trustco Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~pools 常见 Trustco Bank 问题的列表）
~pools：“ Setup an account”是我尝试使用to call的原因。
~pools对Trustco Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的Trustco Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~pools：Didn't call customer service, but wanted a platform to see if others have a problem with their online balances. They are very confusing and tricky, always getting fees. Most times shows transactions pending.... By the time the deposits get credited, too many debits have occurred. Takes long time to see credits. *-** called to get credit from supplier put through. not sure how long it will take but not there as of *-** late in day. But charges are sure there from today (*-**) Thinking of switching banks.*Staff in branch can't explain anything and mumble about the transactions on their screen. Say they will credit me the $** fee but never happens. Been times when I know there was money in the account.
GetHuman：让我们量化一下您与Trustco Bank联系的经验。在1到5的范围内，如何轻松解决Trustco Bank问题？
~pools：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~pools：在沟通方面，我会给他们五分之三的one。
GetHuman：Trustco Bank快速有效地解决问题的能力又如何呢？
~pools：为此，我要说出五分之二的one。
GetHuman：最后-对其他Trustco Bank客户有何建议？
~pools：在一天中的早些时候或深夜给他们打电话。不要忘记Trustco Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~pools在November 14., 2017发生的Trustco Bank客户服务问题中得到了一些有用的反馈和措辞。