TripAdvisor: Refused to post accurate review because my stay...

GetHuman用户~Gigster来自November 26th, 2017的TripAdvisor条客户评论

~Gigster案的背景

GetHuman:~Gigster-您能告诉我们其他TripAdvisor个客户何时提起诉讼吗?
~Gigster:Yeah。在November 18th上是morning。
GetHuman:您是否接触到TripAdvisor,如果可以,怎么做?
~Gigster:我使用了我在GetHuman TripAdvisor客户电话号码页面上找到的866-322-5942号码:TripAdvisor客户服务电话号码
GetHuman:这些常见的TripAdvisor客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Gigster 常见 TripAdvisor 问题的列表)
~Gigster:“ Account Access”是我尝试使用to call的原因。

~Gigster对TripAdvisor客户服务的评价

GetHuman:那么,您如何总结GetHuman的TripAdvisor客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Gigster:Refused to post accurate review because my stay was just more than a year ago. Of course, I didn't know Marriott's La Concha "resort" in Puerto Rico had charged me two rooms which we did not stay for. We left after one night with the promise we would not be charged because the place was like "Spring Break." Marriott refused to refund all of my money until I fought with them for a month. There should be exceptions to their rigid and arbitrary policy if they truly want to help the people who use their site. Nothing I wrote violated any of their rules. I should have written my post before giving Marriott a chance to fix things as my delay caused TA to take down my post. So unfair.
GetHuman:让我们量化一下您与TripAdvisor联系的经验。在1到5的范围内,如何轻松解决TripAdvisor问题?
~Gigster:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Gigster:在沟通方面,我会给他们五分之三的five。
GetHuman:TripAdvisor快速有效地解决问题的能力又如何呢?
~Gigster:为此,我要说出五分之二的one。
GetHuman:最后-对其他TripAdvisor客户有何建议?
~Gigster:在一天中的早些时候或深夜给他们打电话。不要忘记TripAdvisor可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Gigster在November 18th, 2017发生的TripAdvisor客户服务问题中得到了一些有用的反馈和措辞。

TripAdvisor

1.83 of 5 stars | 149条评论

~Gigster的TripAdvisor评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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