TripAdvisor: cant get an agent to respond about a complaint...

GetHuman用户GetHuman-kristin51来自декабрь 1-го, 2017的TripAdvisor条客户评论

GetHuman-kristin51案的背景

GetHuman:GetHuman-kristin51-您能告诉我们其他TripAdvisor个客户何时提起诉讼吗?
GetHuman-kristin51:Sure。在ноябрь 27-го上是morning。
GetHuman:您是否接触到TripAdvisor,如果可以,怎么做?
GetHuman-kristin51:我使用了我在GetHuman TripAdvisor客户电话号码页面上找到的866-322-5942号码:TripAdvisor客户服务电话号码
GetHuman:这些常见的TripAdvisor客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-kristin51 常见 TripAdvisor 问题的列表)
GetHuman-kristin51:“ Update Listing”是我尝试使用to call的原因。

GetHuman-kristin51对TripAdvisor客户服务的评价

GetHuman:那么,您如何总结GetHuman的TripAdvisor客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-kristin51:cant get an agent to respond about a complaint that was filed
GetHuman:您能从11/27/17发生的事情中告诉我们其他人吗?
GetHuman-kristin51:went on vacation almost * weeks ago, was double booked when i arrived at Christmas eve spent all evening looking for a hotel found one and had to hotel hop our entire week stay. I had family fly in from the Bahamas for this vacation (that was embarrassing). I had to beg flip-key to send me a refund or find a new place. I was told on Christmas eve that no one could help me until after the holidays. I was like you have my money and no one can help me? This was unacceptable to me. Finally day * i contacted my bank to ask for a refund so i could rent somewhere cause we didn't carry much cash on us as we planned to spend most of the time in the cabin and had a few museums planned to see. We had to come out of pocket to eat out everyday, when we planned on cooking, hotel hoping wasn't full either, which is why we booked * months in advance so that we would have "a peace of mind" unfortunately we had nothing close to that. We spent everyday of our vacation sitting in the car after we had to check out of a hotel, looking online for the next nights location, which ruined our days. I wish that i had never had gone on the vacation at this point. If that wasn't the worst part, towards the end of the week my card started declining. I was shocked, called my bank, they stated flip key never returned my money, therefore they closed my bank account, and i asked to speak to a manager to no avail. The decision is irreversible and i have to find a new bank. However my old bank reported me to the credit bureau stating that i committed claim fraud and now i cant open a debit card account at any bank! I need this fixed asap.
GetHuman:让我们量化一下您与TripAdvisor联系的经验。在1到5的范围内,如何轻松解决TripAdvisor问题?
GetHuman-kristin51:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-kristin51:在沟通方面,我会给他们五分之三的five。
GetHuman:TripAdvisor快速有效地解决问题的能力又如何呢?
GetHuman-kristin51:为此,我要说出五分之二的two。
GetHuman:最后-对其他TripAdvisor客户有何建议?
GetHuman-kristin51:在一天中的早些时候或深夜给他们打电话。不要忘记TripAdvisor可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-kristin51在ноябрь 27-го, 2017发生的TripAdvisor客户服务问题中得到了一些有用的反馈和措辞。

TripAdvisor

1.83 of 5 stars | 149条评论

GetHuman-kristin51的TripAdvisor评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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