Trend Micro: I have had * viruses and the last one took my c...
GetHuman用户~Shake more来自November 6th, 2017的Trend Micro条客户评论
~Shake more案的背景
GetHuman：~Shake more-您能告诉我们其他Trend Micro个客户何时提起诉讼吗？
~Shake more：Yeah。在November 1st上是afternoon。
GetHuman：您是否接触到Trend Micro，如果可以，怎么做？
GetHuman：这些常见的Trend Micro客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Shake more 常见 Trend Micro 问题的列表）
~Shake more：“ None of those really matches why I wanted to call Trend Micro that day.”是我尝试使用to call的原因。
~Shake more对Trend Micro客户服务的评价
GetHuman：那么，您如何总结GetHuman的Trend Micro客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Shake more：I have had * viruses and the last one took my computer out. I have had Trend for several years, my business started with them in **** until now. I loved this service until this year, I find that the reps rush you off the phone now and talk over you, it didn't use to be that way. I don't have a problem with their accent I have a problem with the way I am treated. I had to threaten to call the BBB before they helped me with the first virus. Then they told me that this one time they would let their virus specailist handle my case without me having to pay. I am sorry but I thought they were there to help you with the viruses not charge you extra when their program fails to protect you. Maybe I am wrong but I am sure that I am disappointed. I will not renew!!
GetHuman：让我们量化一下您与Trend Micro联系的经验。在1到5的范围内，如何轻松解决Trend Micro问题？
~Shake more：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Shake more：在沟通方面，我会给他们五分之三的one。
GetHuman：Trend Micro快速有效地解决问题的能力又如何呢？
~Shake more：为此，我要说出五分之二的one。
GetHuman：最后-对其他Trend Micro客户有何建议？
~Shake more：在一天中的早些时候或深夜给他们打电话。不要忘记Trend Micro可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Shake more在November 1st, 2017发生的Trend Micro客户服务问题中得到了一些有用的反馈和措辞。