Travelocity: I booked a flight from Singapore to America for...

GetHuman用户~splackk来自November 5, 2017的Travelocity条客户评论

~splackk案的背景

GetHuman:~splackk-您能告诉我们其他Travelocity个客户何时提起诉讼吗?
~splackk:Sure。在November 3上是middle of the night。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
~splackk:我使用了我在GetHuman Travelocity客户电话号码页面上找到的877-270-4469号码:Travelocity客户服务电话号码
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~splackk 常见 Travelocity 问题的列表)
~splackk:“ Refund My Booking”是我尝试使用to call的原因。

~splackk对Travelocity客户服务的评价

GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~splackk:I booked a flight from Singapore to America for April **-May ** of this year with my partner. Although there were various issues with airline delays on arrival, we were still upbeat- until we reached New York for our connection. As it turns out, the flight time had changed within the last ** hours, while we were on our flight from Singapore to Tokyo and had no time to check. At the time we arrived, they were already making boarding calls, and it was only by a miracle we managed to get on the flight after sprinting through the terminal. We were upset enough and arrived at our destination stressed beyond belief, then checked our mail to discover we had no notice of this change at all. ** HOURS LATER we finally got a message in letting us know the flight had changed and would be impossible to catch, so to contact travelocity immediately. I think that information would have been more helpful earlier. I mailed them back to let them know and added a request to please inform us earlier of any
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
~splackk:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~splackk:在沟通方面,我会给他们五分之三的five。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
~splackk:为此,我要说出五分之二的four。
GetHuman:最后-对其他Travelocity客户有何建议?
~splackk:在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~splackk在November 3, 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。

Travelocity

1.50 of 5 stars | 153条评论

~splackk的Travelocity评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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