TransUnion: I GOT SCAMMED...THEY SAID I WENT INTO A SCREEN...
GetHuman用户~CATA来自novembre 11º, 2017的TransUnion条客户评论
~CATA案的背景
GetHuman：~CATA-您能告诉我们其他TransUnion个客户何时提起诉讼吗？
~CATA：Yes I can。在novembre 7º上是afternoon。
GetHuman：您是否接触到TransUnion，如果可以，怎么做？
GetHuman：这些常见的TransUnion客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~CATA 常见 TransUnion 问题的列表）
~CATA：“ Complaint”是我尝试使用to call的原因。
~CATA对TransUnion客户服务的评价
GetHuman：那么，您如何总结GetHuman的TransUnion客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~CATA：I GOT SCAMMED...THEY SAID I WENT INTO A SCREEN FOR AN EXTRA **.** TO GET ALL * SCORES...I DIDNT EVEN KNOW I DID THAT..DIDNT NEED THEM, DIDNT PRINT THEM OUT...THEY ABSOLUTELY REFUSED TO TAKE THAT CHARGE OFF MY DEBIT CARD. PERSON I SPOKE TO IN CHARGE SAID IT WAS IMPOSSIBLE TO REMOVE THAT CHG AND IT WAS MY FAULT I DIDNT READ THEIR CONFUSING SCREENS NOR PRINTED THE SCORES. SHE SPOKE VERY POOR ENGLISH..CONTINUED SAYING.."I EXPLAIN YOU..." SOUNDED LIKE RICKY TALKING TO LUCY..I TOLD HER SHE HADNT EXPLAINED ANYTHING, JUST REPEATED HERSELF WITH THE SAME TWO SENTENCES AND BASICALLY SAID I WAS STUPID FOR NOT KNOWING WHAT I ORDERED AND I WAS LYING . I HAVENT HAD A COMPANY IN A LONG TIME WITH SUCH POOR CUSTOMER SERVICE OR SO INTENT ON KEEPING THAT FRAUDLENT CHARGE ...WATCH OUT FOR THAT SCREEN...YOU WONT KNOW ITS CHARGING YOU ORUNTIL AFTER ITS A DONE DEAL. THEN YOU HAVE TO DEAL WITH THOSE IDIOTS.
GetHuman：让我们量化一下您与TransUnion联系的经验。在1到5的范围内，如何轻松解决TransUnion问题？
~CATA：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~CATA：在沟通方面，我会给他们五分之三的two。
GetHuman：TransUnion快速有效地解决问题的能力又如何呢？
~CATA：为此，我要说出五分之二的three。
GetHuman：最后-对其他TransUnion客户有何建议？
~CATA：在一天中的早些时候或深夜给他们打电话。不要忘记TransUnion可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~CATA在novembre 7º, 2017发生的TransUnion客户服务问题中得到了一些有用的反馈和措辞。