TransAmerica: Their form letters do not communicate well and...

GetHuman用户~unpleased with "service"来自November 15th, 2017的TransAmerica条客户评论

~unpleased with "service"案的背景

GetHuman:~unpleased with "service"-您能告诉我们其他TransAmerica个客户何时提起诉讼吗?
~unpleased with "service":Yup。在November 11th上是morning。
GetHuman:您是否接触到TransAmerica,如果可以,怎么做?
~unpleased with "service":我使用了我在GetHuman TransAmerica客户电话号码页面上找到的800-852-4678号码:TransAmerica客户服务电话号码
GetHuman:这些常见的TransAmerica客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unpleased with "service" 常见 TransAmerica 问题的列表)
~unpleased with "service":“ Complaint”是我尝试使用to call的原因。

~unpleased with "service"对TransAmerica客户服务的评价

GetHuman:那么,您如何总结GetHuman的TransAmerica客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unpleased with "service":Their form letters do not communicate well and come at odd times. I was told (by form letter, obviously not read by a human because of omitted words and defective punctuation) that I would have to take a yearly payment months AFTER signing up for semi-annual payments. I wish my parents had never entrusted their money to TA!
GetHuman:让我们量化一下您与TransAmerica联系的经验。在1到5的范围内,如何轻松解决TransAmerica问题?
~unpleased with "service":为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unpleased with "service":在沟通方面,我会给他们五分之三的three。
GetHuman:TransAmerica快速有效地解决问题的能力又如何呢?
~unpleased with "service":为此,我要说出五分之二的four。
GetHuman:最后-对其他TransAmerica客户有何建议?
~unpleased with "service":在一天中的早些时候或深夜给他们打电话。不要忘记TransAmerica可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unpleased with "service"在November 11th, 2017发生的TransAmerica客户服务问题中得到了一些有用的反馈和措辞。

TransAmerica

2.60 of 5 stars | 28条评论

~unpleased with "service"的TransAmerica评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

GetHuman收集和分发TransAmerica之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与TransAmerica关联。

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