TracFone Wireless: Apparently menu options have changed so the ser...
GetHuman用户~Alekeep来自November 24th, 2017的TracFone Wireless条客户评论
~Alekeep案的背景
GetHuman:~Alekeep-您能告诉我们其他TracFone Wireless个客户何时提起诉讼吗?
~Alekeep:Yup。在November 17th上是late at night。
GetHuman:您是否接触到TracFone Wireless,如果可以,怎么做?
GetHuman:这些常见的TracFone Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Alekeep 常见 TracFone Wireless 问题的列表)
~Alekeep:“ Track order”是我尝试使用to call的原因。
~Alekeep对TracFone Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的TracFone Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Alekeep:Apparently menu options have changed so the series listed above did not quite work. Followed instructions to check on a ticket and kept pressing **, **, **... Eventually got a message that I would be connected to the next available person. Took only a few minutes to connect. It thought I would have a replacement phone on the way but instead...*Tracfone sends an envelope to return my phone then send me a new one. Once I receive that phone I get to call again to have service transferred. Expected time without a phone is * to * days. Oh, great.
GetHuman:让我们量化一下您与TracFone Wireless联系的经验。在1到5的范围内,如何轻松解决TracFone Wireless问题?
~Alekeep:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Alekeep:在沟通方面,我会给他们五分之三的five。
GetHuman:TracFone Wireless快速有效地解决问题的能力又如何呢?
~Alekeep:为此,我要说出五分之二的five。
GetHuman:最后-对其他TracFone Wireless客户有何建议?
~Alekeep:在一天中的早些时候或深夜给他们打电话。不要忘记TracFone Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Alekeep在November 17th, 2017发生的TracFone Wireless客户服务问题中得到了一些有用的反馈和措辞。