Toshiba: WAS ON THE PHONE WITH THE TECH PERSON FROM INDI...
GetHuman用户~k来自November 26th, 2017的Toshiba条客户评论
~k案的背景
GetHuman:~k-您能告诉我们其他Toshiba个客户何时提起诉讼吗?
~k:Sure。在November 23rd上是afternoon。
GetHuman:您是否接触到Toshiba,如果可以,怎么做?
GetHuman:这些常见的Toshiba客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~k 常见 Toshiba 问题的列表)
~k:“ Complaint”是我尝试使用to call的原因。
~k对Toshiba客户服务的评价
GetHuman:那么,您如何总结GetHuman的Toshiba客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~k:WAS ON THE PHONE WITH THE TECH PERSON FROM INDIA OR SOME ASIA COUNTRY FOR ** MIN AND AFTER SCANNING MY COMPUTER FOR ISSUES ON MY EMAIL ACCOUNT APP NOT WORKING AND PUTING ME ON HOLD AND TO LET ME KNOW A LEVEL TECH * WAS GOING TO HELP ME SOLVE THE ISSUES, HE CLEVERLY TYPED ON THE SCREEN A WARRANTY PRICE I WOULD HAVE TO PURCHASE IN ORDER TO GO FURTHER TO RESOLVE THIS!! ARE YOU KIDDINGG ME?? I PLAINLY TOLD HIM HE SHOULD HAVE TOLD ME THIS BEFORE WE WERR ON THE PHONE ALL THAT TIME AND IT WAS A SALES TACTIC. I WAS HIGLY PISSED!!! THE NERVE AND UNPROFFESSIONALISM OF THIS TACTIC* THATS NOT TECH SUPPORT ITS SALES!THEN YOU CANT GET A HOLD OF SOMEONE AT TOSHIBA TO COMPLAIN. BTW THIS GUY TOLD ME NOTHING IS FREE IN LIFE..! I TOLD HIM REALLY? AND THAT NO ONE COMMUNICATES CLEARLY OR HONESLTY ANYMORE BECAUSE ITS ALL ABOUT THE $ AND HES AND EXAMPLE.*WAIST OF MY MORNING!!!!!!!!!!!!!!!!*
GetHuman:让我们量化一下您与Toshiba联系的经验。在1到5的范围内,如何轻松解决Toshiba问题?
~k:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~k:在沟通方面,我会给他们五分之三的four。
GetHuman:Toshiba快速有效地解决问题的能力又如何呢?
~k:为此,我要说出五分之二的five。
GetHuman:最后-对其他Toshiba客户有何建议?
~k:在一天中的早些时候或深夜给他们打电话。不要忘记Toshiba可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~k在November 23rd, 2017发生的Toshiba客户服务问题中得到了一些有用的反馈和措辞。