Time Warner: we signed up for service and had our own modem...
GetHuman用户~cohoes来自November 14th, 2017的Time Warner条客户评论
~cohoes案的背景
GetHuman:~cohoes-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~cohoes:Sure。在November 9th上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cohoes 常见 Time Warner 问题的列表)
~cohoes:“ Account Access”是我尝试使用to call的原因。
~cohoes对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cohoes:we signed up for service and had our own modem. They kept telling technician for a wireless MAC number which was wrong number and then when I called to confirm they had correct information, they asked for wrong info again. A whole day wasted with the technician coming out three times because they couldn't enter a number from the modem into computer system. Now when I try to get modem moved because of slow service over wireless, they won't answer. The govt. should shut them down.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~cohoes:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cohoes:在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~cohoes:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
~cohoes:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cohoes在November 9th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。