Time Warner: Just know that I would love to say something go...
GetHuman用户~Nikirenee来自November 24., 2017的Time Warner条客户评论
~Nikirenee案的背景
GetHuman:~Nikirenee-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Nikirenee:Sure。在November 16.上是afternoon。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Nikirenee 常见 Time Warner 问题的列表)
~Nikirenee:“ Technical support”是我尝试使用to call的原因。
~Nikirenee对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Nikirenee:Just know that I would love to say something good about my service with this company to justify why I am paying so much, but I am afraid that I cannot. *Internet service - I am paying for ** mbps and get about **-** mbps. When gaming online the internet lags and causes a pretty frustrating experience. My TV also lags and sometimes kicks me out of Hulu and Netflix.*Cable service - Most all of the TV shows On Demand do not update for a couple of weeks. All websites like ABC, CBS, and NBC require you to login with your TV service login. Time Warner is not listed in any of them. Every night, sometime between the hours of **p.m. and *a.m. the premium and On Demand channels go completely out or do that scrambled thing.**Customer Service - Lets just say you will probably spend ** mins right off the bat trying to get through the automated system. You will be transferred a couple of times. Yesterday I spoke to two people that could not downgrade my cable services. "It would void my package if
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Nikirenee:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Nikirenee:在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Nikirenee:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
~Nikirenee:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Nikirenee在November 16., 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。