Time Warner: Please beware of TWC. My husband and I moved an...
GetHuman用户~Demiz9来自November 19., 2017的Time Warner条客户评论
~Demiz9案的背景
GetHuman：~Demiz9-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~Demiz9：Yes。在November 12.上是morning。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Demiz9 常见 Time Warner 问题的列表）
~Demiz9：“ Lower my bill”是我尝试使用to call的原因。
~Demiz9对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Demiz9：Please beware of TWC. My husband and I moved and due to trees and brush we could no longer have direct tv. I called every cable company before TWC because I've been warned about how terrible their service is. Unfortunately TWC was the only cable company that offered service in our new home. I called them on a Wednesday and they said they would be out the next day and that they were going to charge me **.**z I asked if we could have a later installation time because my husband and I both work. TWC and I agreed on *-*pm. The next day the tech calls at *pm saying he's at the house. I told him I work * minutes away and I'll be right there. He said he wasn't going to wait. I told him he wasn't supposed to be there until *. He said that TWC tech schedule didn't even have an installation time between * and *. I called TWC customer service. After being hung up on twice I waited ** minutes. The lady was nice and said they are re sending someone out and they will be here between * and *. *** co
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~Demiz9：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Demiz9：在沟通方面，我会给他们五分之三的two。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~Demiz9：为此，我要说出五分之二的one。
GetHuman：最后-对其他Time Warner客户有何建议？
~Demiz9：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Demiz9在November 12., 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。