Time Warner: If you have a choice DO NOT use TWC. They're cu...
GetHuman用户~frustratedEXtwccustomer来自November 4, 2017的Time Warner条客户评论
~frustratedEXtwccustomer案的背景
GetHuman：~frustratedEXtwccustomer-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~frustratedEXtwccustomer：Yup。在Oktober 28上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
~frustratedEXtwccustomer：我使用了我在GetHuman Time Warner客户电话号码页面上找到的800-892-2253号码：Time Warner客户服务电话号码 GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~frustratedEXtwccustomer 常见 Time Warner 问题的列表）
~frustratedEXtwccustomer：“ Account Access”是我尝试使用to call的原因。
~frustratedEXtwccustomer对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~frustratedEXtwccustomer：If you have a choice DO NOT use TWC. They're customer service is horrible and worse they're technical know how is iffy. They were never able to fix an issue I had where I couldnt be on the phone and have internet access. They're excuse was that there was an issue with the wireless router I was using. Yet somehow, I now have comcast, the same wireless router, and I can be on the phone and the net *at the same time.*Oh and never get into a situation where they owe YOU money because they will take their sweet sweet time getting back to you. I canceled my service over a month ago, well before the end of my billing cycle and after being told I'd get my reimbursement in * weeks I'm now told it'll take over * months! I wonder if I can charge THEM a late fee..
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~frustratedEXtwccustomer：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~frustratedEXtwccustomer：在沟通方面，我会给他们五分之三的five。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~frustratedEXtwccustomer：为此，我要说出五分之二的one。
GetHuman：最后-对其他Time Warner客户有何建议？
~frustratedEXtwccustomer：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~frustratedEXtwccustomer在Oktober 28, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。