Time Warner: If you have a choice DO NOT use TWC. They're cu...

GetHuman用户~frustratedEXtwccustomer来自नवंबर ४, २०१७的Time Warner条客户评论

~frustratedEXtwccustomer案的背景

GetHuman:~frustratedEXtwccustomer-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~frustratedEXtwccustomer:Yup。在अक्टूबर २८上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
~frustratedEXtwccustomer:我使用了我在GetHuman Time Warner客户电话号码页面上找到的800-892-2253号码:Time Warner客户服务电话号码
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~frustratedEXtwccustomer 常见 Time Warner 问题的列表)
~frustratedEXtwccustomer:“ Account Access”是我尝试使用to call的原因。

~frustratedEXtwccustomer对Time Warner客户服务的评价

GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~frustratedEXtwccustomer:If you have a choice DO NOT use TWC. They're customer service is horrible and worse they're technical know how is iffy. They were never able to fix an issue I had where I couldnt be on the phone and have internet access. They're excuse was that there was an issue with the wireless router I was using. Yet somehow, I now have comcast, the same wireless router, and I can be on the phone and the net *at the same time.*Oh and never get into a situation where they owe YOU money because they will take their sweet sweet time getting back to you. I canceled my service over a month ago, well before the end of my billing cycle and after being told I'd get my reimbursement in * weeks I'm now told it'll take over * months! I wonder if I can charge THEM a late fee..
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~frustratedEXtwccustomer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~frustratedEXtwccustomer:在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~frustratedEXtwccustomer:为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
~frustratedEXtwccustomer:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~frustratedEXtwccustomer在अक्टूबर २८, २०१७发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。

Time Warner

2.67 of 5 stars | 597条评论

~frustratedEXtwccustomer的Time Warner评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
4 5星

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