Time Warner: I guess customer satisfaction does not matter...
GetHuman用户GetHuman-kalexand来自December 1st, 2017的Time Warner条客户评论
GetHuman-kalexand案的背景
GetHuman:GetHuman-kalexand-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
GetHuman-kalexand:Yeah。在November 24th上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-kalexand 常见 Time Warner 问题的列表)
GetHuman-kalexand:“ Upgrade Account”是我尝试使用to call的原因。
GetHuman-kalexand对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-kalexand:I guess customer satisfaction does not matter. I will be cancelling due to recent service problems and poor customer service
GetHuman:您能从11/24/17发生的事情中告诉我们其他人吗?
GetHuman-kalexand:I have called far too many times with the same issue* I have been inconvenienced and mean nothing when requested a manager call back* more than once. Tonight I found out that I am charged for an installation service when I had called for ongoing problems with pixelation. Now I understand why my neighbors do not have twc. You never heard from me when there wasn't a problem. Now I have been calling for months. I am over this.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
GetHuman-kalexand:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-kalexand:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
GetHuman-kalexand:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
GetHuman-kalexand:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-kalexand在November 24th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。