Time Warner: I have spent over * hours on tho phone with TWC...
GetHuman用户GetHuman-229280来自November 15th, 2017的Time Warner条客户评论
GetHuman-229280案的背景
GetHuman:GetHuman-229280-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
GetHuman-229280:Yes I can。在November 10th上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-229280 常见 Time Warner 问题的列表)
GetHuman-229280:“ Account Access”是我尝试使用to call的原因。
GetHuman-229280对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-229280:I have spent over * hours on tho phone with TWC trying to lower my monthly costs and that doesn't include include my online chats. Not sure what country they out source too but after spending ** minutes with a woman who clearly did not understand anything I said, I told her not to make any changes. Just leave my account as it was before I called. Of course she didn't, she turned my cable off! I called back to tech support, frustrated, and told them to just undo whatever the other one had done and I would deal with the issue later. The tech guy was nice and gave me a number for customer retention. Have called them twice. No positive results. Options limited in my area. May have to go with a hot spot and forget tv all together.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
GetHuman-229280:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-229280:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
GetHuman-229280:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
GetHuman-229280:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-229280在November 10th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。