Time Warner: I have not had cable for over * years due to th...
GetHuman用户~Valeriejbeck来自novembre 23º, 2017的Time Warner条客户评论
~Valeriejbeck案的背景
GetHuman：~Valeriejbeck-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~Valeriejbeck：Yes I can。在novembre 15º上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Valeriejbeck 常见 Time Warner 问题的列表）
~Valeriejbeck：“ Lower my bill”是我尝试使用to call的原因。
~Valeriejbeck对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Valeriejbeck：I have not had cable for over * years due to the price, but my husband and I decided it was time to try it again. I am sorry I did. Let's begin with the original phone call I made on Friday..it was great! The customer service rep helped me find a plan and we set up an install appointment for Monday. The appointment time was *-*. I left work early to be home by *.....and the waiting began. At *:** I received a call that the tech was running a little behind. At *:**....still no Tech. He arrived at *:**...* hours late. I called and complained and I was refunded my $** install fee. He arrived with the wrong equipment, installed wrong equipment, deleted my own modem (but reinstalled it)...At *:** he stated that he was sent with the wrong box and he would return the following day to finish the job. I told him that I super busy and he stated that he could come by any time. We agreed that *:** would be good and that he would call first. FYI...he left his receipt book with all of his pr
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~Valeriejbeck：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Valeriejbeck：在沟通方面，我会给他们五分之三的four。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~Valeriejbeck：为此，我要说出五分之二的one。
GetHuman：最后-对其他Time Warner客户有何建议？
~Valeriejbeck：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Valeriejbeck在novembre 15º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。