TV Guide: I AM UNHAPPY WITH FALSE INFORMATION GIVEN TO ME...

GetHuman用户GetHuman-ljm413来自December 1st, 2017的TV Guide条客户评论

GetHuman-ljm413案的背景

GetHuman:GetHuman-ljm413-您能告诉我们其他TV Guide个客户何时提起诉讼吗?
GetHuman-ljm413:Yeah。在November 21st上是morning。
GetHuman:您是否接触到TV Guide,如果可以,怎么做?
GetHuman-ljm413:我使用了我在GetHuman TV Guide客户电话号码页面上找到的800-866-1400号码:TV Guide客户服务电话号码
GetHuman:这些常见的TV Guide客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-ljm413 常见 TV Guide 问题的列表)
GetHuman-ljm413:“ Cancel subscription”是我尝试使用to call的原因。

GetHuman-ljm413对TV Guide客户服务的评价

GetHuman:那么,您如何总结GetHuman的TV Guide客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-ljm413:I AM UNHAPPY WITH FALSE INFORMATION GIVEN TO ME TO GET ME TO RESUBSCRIBE
GetHuman:您能从11/21/17发生的事情中告诉我们其他人吗?
GetHuman-ljm413:I WAS AN ORIGINAL CUSTOMER OF TV GUIDE WHEN YOU FIRST STARTED. I WAS HAPPY FOR MANY YEARS UNTIL YOU CHANGED THE FORMAT AND SIZE OF THE MAGAZINE. I CANCELLED MY SUBSCRIPTION AND ABOUT A YEAR LATER I WAS CONTACTED BY YOU AND ASKED ME TO START TAKING THE TV GUIDE AGAIN AND I TOLD THE WOMAN THAT I STOPPED TAKING IT BECAUSE YOU NO LONGER SHOW IN THE GRIDS ** HOUR PROGRAMMING. SHE TOLD ME THAT IT WAS PUT BACK IN AND ALSO I ASKED ABOUT THE LETTERS TO THE EDITOR AND THE SOAP OPERA INFORMATION. WHEN I STARTED GETTING THEM AGAIN THERE WAS NO ** HOUR GRIDS, NO SOAP OPERA INFORMATION AND NO LETTER'S TO THE EDITOR. I DON'T LIKE BEING LIED TO AND ANOTHER THING THAT I DON'T LIKE IS THE DOUBLE ISSUES. WHEN I SUBSCRIBE TO A WEEKLY PUBLICATION, I EXPECT TO RECEIVE ** ISSUES. WHEN YOU ISSUE A DOUBLE MAGAZINE I AM NOT GETTING DOUBLE ARTICLES.*MY SUBSCRIPTION EXPIRES ON MAY *, **** AND I WILL NOT BE RENEWING IT. THE NUMBERS ON THE LABEL ARE: *TVM**************LOUIS J. MILLER***** FORREST DRIVE*PORTSMOUTH, OHIO *****-****
GetHuman:让我们量化一下您与TV Guide联系的经验。在1到5的范围内,如何轻松解决TV Guide问题?
GetHuman-ljm413:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-ljm413:在沟通方面,我会给他们五分之三的five。
GetHuman:TV Guide快速有效地解决问题的能力又如何呢?
GetHuman-ljm413:为此,我要说出五分之二的four。
GetHuman:最后-对其他TV Guide客户有何建议?
GetHuman-ljm413:在一天中的早些时候或深夜给他们打电话。不要忘记TV Guide可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-ljm413在November 21st, 2017发生的TV Guide客户服务问题中得到了一些有用的反馈和措辞。

TV Guide

4.50 of 5 stars | 56条评论

GetHuman-ljm413的TV Guide评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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