TV Guide: I actually waited for about ** seconds for some...
GetHuman用户~Don312来自November 26, 2017的TV Guide条客户评论
~Don312案的背景
GetHuman：~Don312-您能告诉我们其他TV Guide个客户何时提起诉讼吗？
~Don312：Yes。在November 19上是afternoon。
GetHuman：您是否接触到TV Guide，如果可以，怎么做？
GetHuman：这些常见的TV Guide客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Don312 常见 TV Guide 问题的列表）
~Don312：“ Cancel subscription”是我尝试使用to call的原因。
~Don312对TV Guide客户服务的评价
GetHuman：那么，您如何总结GetHuman的TV Guide客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Don312：I actually waited for about ** seconds for someone to come on the line. Jamar was polite and helpful. Solved my issue in about * minutes or less. The only problem I had was with the voice prompts. She kept asking for my account number which was not on the bill they sent me and I had read and recycled my last issue. After about ** seconds of me being silent they transferred me to customer service and as I said, the call was picked up in about * seconds. So my total wait might have been a minute.
GetHuman：让我们量化一下您与TV Guide联系的经验。在1到5的范围内，如何轻松解决TV Guide问题？
~Don312：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Don312：在沟通方面，我会给他们五分之三的four。
GetHuman：TV Guide快速有效地解决问题的能力又如何呢？
~Don312：为此，我要说出五分之二的five。
GetHuman：最后-对其他TV Guide客户有何建议？
~Don312：在一天中的早些时候或深夜给他们打电话。不要忘记TV Guide可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Don312在November 19, 2017发生的TV Guide客户服务问题中得到了一些有用的反馈和措辞。