T-Mobile: You will never please the public ***% and no ma...

GetHuman用户~Pam来自November 16th, 2017的T-Mobile条客户评论

~Pam案的背景

GetHuman:~Pam-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~Pam:Yup。在November 13th上是morning。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
~Pam:我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码:T-Mobile客户服务电话号码
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Pam 常见 T-Mobile 问题的列表)
~Pam:“ Dispute a Charge”是我尝试使用to call的原因。

~Pam对T-Mobile客户服务的评价

GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Pam:You will never please the public ***% and no matter what most people will complain. I have been a T-Mobile customer for almost * years and I would never go to another carrier. Why? T-Mobile has been the ONLY once that would work with me concerning my bills, helping me what is best for me, their customer support and service is exceptional. I must also state having a problem with an Authorized Dealer after purchasing * Nexus * phones the owner Justin personally called me and was to visit his store along with all the paperwork he received from the EXECUTIVES OFFICE. Prior to his call I have received within minutes from the CEO Mr. Legere and Mr. Lucero whom personally delivered my complaint over the price of the phone at the dealer's location and received phone calls from Ms. Gonzales who is at the Executive office and resolved my problem. Not only that she will monitor my bill to make sure it is correct. You tell me what mobile service would do better. T-Mobile is the best and I will
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~Pam:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Pam:在沟通方面,我会给他们五分之三的five。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~Pam:为此,我要说出五分之二的three。
GetHuman:最后-对其他T-Mobile客户有何建议?
~Pam:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Pam在November 13th, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。

T-Mobile

2.67 of 5 stars | 566条评论

~Pam的T-Mobile评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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