In late June of **** I called t-mobile customer...
GetHuman用户~jwalsh来自November 19, 2017的T-Mobile条客户评论
~jwalsh案的背景
GetHuman：~jwalsh-您能告诉我们其他T-Mobile个客户何时提起诉讼吗？
~jwalsh：Yeah。在November 16上是evening。
GetHuman：您是否接触到T-Mobile，如果可以，怎么做？
GetHuman：这些常见的T-Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jwalsh 常见 T-Mobile 问题的列表）
~jwalsh：“ Dispute a Charge”是我尝试使用to call的原因。
~jwalsh对T-Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的T-Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jwalsh：In late June of **** I called t-mobile customer service to inquire about voice, text and data service for a trip out of country. After several transfers and almost ** minutes on hold I got a representative. She informed me that with the plan I have I would be charged extra for any voice and text service but I would not be charged extra for data.*After returning from my trip in late August I received a bill for thousands of dollars. Almost $*** of it was for data. So I called again and got a woman on the phone who was very understanding and helpful. She looked at the fact that o had called and was given the information as I stated. She told me that since I was a longtime customer she would remove the data charges. While on hold we were disconnected. I immediately called back. This time I got a very rude person who refused to do anything and hung up on me. I called again. This time I was told there was no record of me ever calling T-Mobile in June, or even just moments ago. I then was to
GetHuman：让我们量化一下您与T-Mobile联系的经验。在1到5的范围内，如何轻松解决T-Mobile问题？
~jwalsh：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jwalsh：在沟通方面，我会给他们五分之三的five。
GetHuman：T-Mobile快速有效地解决问题的能力又如何呢？
~jwalsh：为此，我要说出五分之二的four。
GetHuman：最后-对其他T-Mobile客户有何建议？
~jwalsh：在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jwalsh在November 16, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。