T-Mobile: As a T mobile customer i have a prepaid card th...
GetHuman用户~Ed来自noviembre 25º, 2017的T-Mobile条客户评论
~Ed案的背景
GetHuman:~Ed-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~Ed:Yeah。在noviembre 17º上是morning。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ed 常见 T-Mobile 问题的列表)
~Ed:“ Lower my bill”是我尝试使用to call的原因。
~Ed对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ed:As a T mobile customer i have a prepaid card that i went today to ***rd north miami beach trying to load when i got there * of the store manager by the name of Jo a black bold headede guy standing by the door talking to a female he took my name and registered me and told me that i had to wait i was sitting right next to where they were standing and over heard the conversation as if he was flirting with that girl. Store became very busy in the next ** minutes he continues his conversation as if he did not care about any customer while all the other agents were busy. I just felt like he is robbing the company for the simple fact that he is under the clock and using the company time as he wishes. So after ** minutes of wait i decided to go speak to the other store manager as i was instructed by another employee but he did not care himself he just shook his head act like he understood to get raid of me. These people really act like they are working for the gov. and could not care less.
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~Ed:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ed:在沟通方面,我会给他们五分之三的five。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~Ed:为此,我要说出五分之二的one。
GetHuman:最后-对其他T-Mobile客户有何建议?
~Ed:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ed在noviembre 17º, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。