T-Mobile: * weeks ago when our contract with Verizon expi...
GetHuman用户~pissedoffcustomer#1来自नवंबर ४, २०१७的T-Mobile条客户评论
~pissedoffcustomer#1案的背景
GetHuman:~pissedoffcustomer#1-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~pissedoffcustomer#1:Yup。在अक्टूबर ३१上是afternoon。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
~pissedoffcustomer#1:我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码:T-Mobile客户服务电话号码 GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pissedoffcustomer#1 常见 T-Mobile 问题的列表)
~pissedoffcustomer#1:“ Payment Arrangement”是我尝试使用to call的原因。
~pissedoffcustomer#1对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pissedoffcustomer#1:* weeks ago when our contract with Verizon expired my husband and I decided to go with Tmobile. Its been a nightmare since then. First, my HTC HD* didnt come with data*web. With the HD* being a smart *phone its required to have that on your plan. After that being tkaen care of, we learned that the phone was a MESS. Terrible. I was told that if I paid in full for my upgrade, they would send it to me ASAP and refund me the $ paid for the first phone when they got that back. * weeks have gone by and theres no sign of my money being refunded or a deduction on my bill. A week ago I was told it had already been processed,... I got hung up on * or * times while speaking to representatives. TERRIBLE customer service. Not only that , but these past few times, I got connected with people whose first language clearly wasnt english and when I couldnt understand what they were saying they'd lose their patience. * Another mishappen was just a week ago. They deducted $ from my acct DAYS before it
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~pissedoffcustomer#1:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pissedoffcustomer#1:在沟通方面,我会给他们五分之三的three。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~pissedoffcustomer#1:为此,我要说出五分之二的four。
GetHuman:最后-对其他T-Mobile客户有何建议?
~pissedoffcustomer#1:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pissedoffcustomer#1在अक्टूबर ३१, २०१७发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。