Straight Talk: After a year of automatic payments, Straight Ta...
GetHuman用户~James来自November 27, 2017的Straight Talk条客户评论
~James案的背景
GetHuman:~James-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
~James:Sure。在November 22上是morning。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~James 常见 Straight Talk 问题的列表)
~James:“ Setup service”是我尝试使用to call的原因。
~James对Straight Talk客户服务的评价
GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~James:After a year of automatic payments, Straight Talk rep told me my debit card was declined...for insufficient funds. When I told her that was not possible and asked her to confirm the card on record, suddenly had a language problem. The call ended with me telling her I would just take the phone to Walmart to be re-activated. Please, please, please get customer service agents who have a better command of English!
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
~James:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~James:在沟通方面,我会给他们五分之三的one。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
~James:为此,我要说出五分之二的one。
GetHuman:最后-对其他Straight Talk客户有何建议?
~James:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~James在November 22, 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。