Staples: When we checked out we took our bag, not realiz...

GetHuman用户~sha来自November 6th, 2017的Staples条客户评论

~sha案的背景

GetHuman:~sha-您能告诉我们其他Staples个客户何时提起诉讼吗?
~sha:Yup。在October 29th上是middle of the night。
GetHuman:您是否接触到Staples,如果可以,怎么做?
~sha:我使用了我在GetHuman Staples客户电话号码页面上找到的800-333-3330号码:Staples客户服务电话号码
GetHuman:这些常见的Staples客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sha 常见 Staples 问题的列表)
~sha:“ Returns”是我尝试使用to call的原因。

~sha对Staples客户服务的评价

GetHuman:那么,您如何总结GetHuman的Staples客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sha:When we checked out we took our bag, not realizing there was another bag that was out of our view. Days later when we went to organize our son's school stuff we discovered half the items were missing. I called to ask about it and the cashier said the bag was still sitting there and when I asked why no one brought our attention to it when we checked out, she said we should have picked it up and she was too busy to call after us. We are "rewards" customers and they have our contact info. When I asked if we would receive any kind of compensation for having to drive the considerable distance back to the store, the cashier said it was our fault we didn't pick up the bag. We will not be shopping at Staples again. Fortunately there is an Office Depot not far away.
GetHuman:让我们量化一下您与Staples联系的经验。在1到5的范围内,如何轻松解决Staples问题?
~sha:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sha:在沟通方面,我会给他们五分之三的two。
GetHuman:Staples快速有效地解决问题的能力又如何呢?
~sha:为此,我要说出五分之二的five。
GetHuman:最后-对其他Staples客户有何建议?
~sha:在一天中的早些时候或深夜给他们打电话。不要忘记Staples可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sha在October 29th, 2017发生的Staples客户服务问题中得到了一些有用的反馈和措辞。

Staples

3.25 of 5 stars | 47条评论

~sha的Staples评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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