Sprint Corporate Care: Bad warranty replacement experience
GetHuman用户GetHuman-kempad来自December 3rd, 2017的Sprint Corporate Care条客户评论
GetHuman-kempad案的背景
GetHuman：GetHuman-kempad-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗？
GetHuman-kempad：Yes I can。在November 27th上是late at night。
GetHuman：您是否接触到Sprint Corporate Care，如果可以，怎么做？
GetHuman：这些常见的Sprint Corporate Care客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-kempad 常见 Sprint Corporate Care 问题的列表）
GetHuman-kempad：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-kempad对Sprint Corporate Care客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-kempad：Bad warranty replacement experience
GetHuman：您能从11/27/17发生的事情中告诉我们其他人吗？
GetHuman-kempad：In a nut shell my phone is defective. The local store couldn't or wouldn't fix. Setup warranty replacement and the item came defective. My replacement wouldn't make or receive calls. I worked with two technical guys, one was more happy to sell me another device at discount . **Went to a location, they had no notes about my issue, tried to get me buy a device or add a line. Reactivated my defected original phone. The original store told me to send the replacement back and there was nothing they can do and was irritated I came back to the store.**Call customer service and was transferred twice and had to retell my story each time! At the end they affirmed I can send the defective replacement back with no issue. I would rather keep the original with a bad camera than to repeat this drama. I will not pay for a warranty mommy next device and pay will pay outright for my phones from now on. I am tired of bad expensive service.
GetHuman：让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内，如何轻松解决Sprint Corporate Care问题？
GetHuman-kempad：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-kempad：在沟通方面，我会给他们五分之三的three。
GetHuman：Sprint Corporate Care快速有效地解决问题的能力又如何呢？
GetHuman-kempad：为此，我要说出五分之二的one。
GetHuman：最后-对其他Sprint Corporate Care客户有何建议？
GetHuman-kempad：在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-kempad在November 27th, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。