Southern California Gas Company: We called in late July to discontinue service...
GetHuman用户~Lot crazed来自November 18, 2017的Southern California Gas Company条客户评论
~Lot crazed案的背景
GetHuman:~Lot crazed-您能告诉我们其他Southern California Gas Company个客户何时提起诉讼吗?
~Lot crazed:Yes I can。在November 16上是morning。
GetHuman:您是否接触到Southern California Gas Company,如果可以,怎么做?
GetHuman:这些常见的Southern California Gas Company客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lot crazed 常见 Southern California Gas Company 问题的列表)
~Lot crazed:“ Cancel service”是我尝试使用to call的原因。
~Lot crazed对Southern California Gas Company客户服务的评价
GetHuman:那么,您如何总结GetHuman的Southern California Gas Company客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lot crazed:We called in late July to discontinue service. My husband talked to one representative and then was transferred to another. He spent at least an hour on the phone trying to discontinue service. He finally was able to,or so he thought. We got another bill and thought it was the closing bill and then got another bill. When I called today I felt like I was talking to a robot who said that if we had called it would be in the computer. I was offended that she was basically calling me a liar. As If all representatives are perfect and never make a mistake. Ironically we still will owe a closing bill on a house we sold in July and which is still vacant. Lesson learned*always get their name. All in all it was very frustrating.
GetHuman:让我们量化一下您与Southern California Gas Company联系的经验。在1到5的范围内,如何轻松解决Southern California Gas Company问题?
~Lot crazed:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lot crazed:在沟通方面,我会给他们五分之三的five。
GetHuman:Southern California Gas Company快速有效地解决问题的能力又如何呢?
~Lot crazed:为此,我要说出五分之二的five。
GetHuman:最后-对其他Southern California Gas Company客户有何建议?
~Lot crazed:在一天中的早些时候或深夜给他们打电话。不要忘记Southern California Gas Company可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lot crazed在November 16, 2017发生的Southern California Gas Company客户服务问题中得到了一些有用的反馈和措辞。