Southern California Gas Company: The rep put me on hold supposedly to get a mana...
GetHuman用户~michele来自November 26., 2017的Southern California Gas Company条客户评论
~michele案的背景
GetHuman:~michele-您能告诉我们其他Southern California Gas Company个客户何时提起诉讼吗?
~michele:Yeah。在November 17.上是afternoon。
GetHuman:您是否接触到Southern California Gas Company,如果可以,怎么做?
GetHuman:这些常见的Southern California Gas Company客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~michele 常见 Southern California Gas Company 问题的列表)
~michele:“ Complaint”是我尝试使用to call的原因。
~michele对Southern California Gas Company客户服务的评价
GetHuman:那么,您如何总结GetHuman的Southern California Gas Company客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~michele:The rep put me on hold supposedly to get a manager since she could not help. At time, did she advise how long I would have to wait* I had to listen to a recording about how busy all sales rep were. I was a good customer while living in Inglewood, Ca but I don't understand why I have to pay for gas I did not use since I moved in June of last year and I was just billed on Feb *th of ****! The rep blamed me for not calling in when I DID BECAUSE THE GAS SHOULD HAVE BEEN TURNED OFF AT THE END OF JUNE ****. I'm very upset
GetHuman:让我们量化一下您与Southern California Gas Company联系的经验。在1到5的范围内,如何轻松解决Southern California Gas Company问题?
~michele:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~michele:在沟通方面,我会给他们五分之三的two。
GetHuman:Southern California Gas Company快速有效地解决问题的能力又如何呢?
~michele:为此,我要说出五分之二的three。
GetHuman:最后-对其他Southern California Gas Company客户有何建议?
~michele:在一天中的早些时候或深夜给他们打电话。不要忘记Southern California Gas Company可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~michele在November 17., 2017发生的Southern California Gas Company客户服务问题中得到了一些有用的反馈和措辞。