Southern California Gas Company: REALLY WISH I COULD TAKE MY BUSINESS ELSEWHERE...
GetHuman用户~Sareen来自November 22nd, 2017的Southern California Gas Company条客户评论
~Sareen案的背景
GetHuman：~Sareen-您能告诉我们其他Southern California Gas Company个客户何时提起诉讼吗？
~Sareen：Yes。在November 20th上是afternoon。
GetHuman：您是否接触到Southern California Gas Company，如果可以，怎么做？
GetHuman：这些常见的Southern California Gas Company客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Sareen 常见 Southern California Gas Company 问题的列表）
~Sareen：“ Cancel service”是我尝试使用to call的原因。
~Sareen对Southern California Gas Company客户服务的评价
GetHuman：那么，您如何总结GetHuman的Southern California Gas Company客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Sareen：REALLY WISH I COULD TAKE MY BUSINESS ELSEWHERE. I WAITED * WEEKS FOR THE GAS TECH TO COME OUT. FIRST OFF, I HAPPENED TO RUN LATE BY ** MINS AND IN BETWEEN I FIGURED I WOULD CALL THEM AND LET THEM KNOW I WAS RUNNING LATE...EXCEPT, THE NUMBER I HAD SENT ME TO AN AUTOMATED MESSAGING SYSTEM WITH NO WAY TO GET IN TOUCH WITH THE TECH. SO I CALLED CUSTOMER SERVICE AND SPOKE WITH * INCOMPETENT REPRESENTATIVES.. I ASKED THEM WHY THESE TECHS CAN'T WAIT ** MINS FOR THEIR CUSTOMERS AND ONE REPRESENTATIVE SAID THEY "OVERBOOK" THEIR CUSTOMERS. I DONT GET IT? IF I SCHEDULED YOU TO COME OUT HERE, THEN RESPECTIVELY, THAT IS MY TIME YOU ARE "OVERBOOKING"..... PER THEIR "EARLIEST CONVENIENCE" I NOW HAVE TO WAIT ANOTHER ** DAYS FOR THEM TO COME BACK. ABSOLUTELY **** AWFUL BUSINESS. VERY VERY UNHAPPY AND ANGRY WITH SO CAL GAS. WISH I COULD TURN ELSEWHERE TO ANOTHER PROVIDER UNFORTUNATELY THERE IS NO OTHER PROVIDER IN MY AREA..
GetHuman：让我们量化一下您与Southern California Gas Company联系的经验。在1到5的范围内，如何轻松解决Southern California Gas Company问题？
~Sareen：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Sareen：在沟通方面，我会给他们五分之三的five。
GetHuman：Southern California Gas Company快速有效地解决问题的能力又如何呢？
~Sareen：为此，我要说出五分之二的three。
GetHuman：最后-对其他Southern California Gas Company客户有何建议？
~Sareen：在一天中的早些时候或深夜给他们打电话。不要忘记Southern California Gas Company可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Sareen在November 20th, 2017发生的Southern California Gas Company客户服务问题中得到了一些有用的反馈和措辞。