Simple Mobile: Coustomer service is very very bad. I call bec...
GetHuman用户~Riped Off来自November 20., 2017的Simple Mobile条客户评论
~Riped Off案的背景
GetHuman:~Riped Off-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗?
~Riped Off:Sure。在November 16.上是morning。
GetHuman:您是否接触到Simple Mobile,如果可以,怎么做?
GetHuman:这些常见的Simple Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Riped Off 常见 Simple Mobile 问题的列表)
~Riped Off:“ Change Plan”是我尝试使用to call的原因。
~Riped Off对Simple Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Simple Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Riped Off:Coustomer service is very very bad. I call because simple mobile doubled billed by credit card. i called to receive a refund for their error - i was told that i needed to get my money back from my bank. the coustomer service rep could see the charges but could not help me because their system could not process a refund - so i am *** out... I filed a complaint with the FCC and the BBB.
GetHuman:让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内,如何轻松解决Simple Mobile问题?
~Riped Off:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Riped Off:在沟通方面,我会给他们五分之三的two。
GetHuman:Simple Mobile快速有效地解决问题的能力又如何呢?
~Riped Off:为此,我要说出五分之二的one。
GetHuman:最后-对其他Simple Mobile客户有何建议?
~Riped Off:在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Riped Off在November 16., 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。