Simple Mobile, **You guys are so dumb and unpro...
GetHuman用户~Alek来自November 16th, 2017的Simple Mobile条客户评论
~Alek案的背景
GetHuman:~Alek-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗?
~Alek:Yes I can。在November 13th上是afternoon。
GetHuman:您是否接触到Simple Mobile,如果可以,怎么做?
GetHuman:这些常见的Simple Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Alek 常见 Simple Mobile 问题的列表)
~Alek:“ Cancel service”是我尝试使用to call的原因。
~Alek对Simple Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Simple Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Alek:Simple Mobile, **You guys are so dumb and unprofessional. Since morning I have wasted * hours just to start my phone working. I purchased $***$** (international) plan and its already been * hours, I haven't been able to text message anywhere in US or internationally plus none of simple mobile service representative wants to help me out. I wait for ***minutes, get to talk some person and they put me on hold again for another *** minutes. **I have been calling your stupid customer service number and all I get is to wait for ** minutes to talk to your dumb reprehensive. He*she says that's not his*her department and transfers me to again to same number where I start talking to most idiotic computer voice service. Again waiting for *** minutes to talk to other dumb representative and same stupid response every single time. **The waiting call says "All our customer representatives are busy, your call is very important to us. Please stay on line". How big lie that line is. Simple Mobi
GetHuman:让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内,如何轻松解决Simple Mobile问题?
~Alek:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Alek:在沟通方面,我会给他们五分之三的five。
GetHuman:Simple Mobile快速有效地解决问题的能力又如何呢?
~Alek:为此,我要说出五分之二的two。
GetHuman:最后-对其他Simple Mobile客户有何建议?
~Alek:在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Alek在November 13th, 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。