Seterus Inc.: I have not been able to pay my bill on line for...
GetHuman用户~RSK来自November 20, 2017的Seterus Inc.条客户评论
~RSK案的背景
GetHuman：~RSK-您能告诉我们其他Seterus Inc.个客户何时提起诉讼吗？
~RSK：Yup。在November 10上是evening。
GetHuman：您是否接触到Seterus Inc.，如果可以，怎么做？
GetHuman：这些常见的Seterus Inc.客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~RSK 常见 Seterus Inc. 问题的列表）
~RSK：“ Eligibility question”是我尝试使用to call的原因。
~RSK对Seterus Inc.客户服务的评价
GetHuman：那么，您如何总结GetHuman的Seterus Inc.客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~RSK：I have not been able to pay my bill on line for days when I go to there web site and try to pay like I have been doing for the last few years I get a Pop-Up saying "Thank you for contacting us to determine if you qualify for homeowner's assistance. The following windows will help guide you through the qualification process." I have not contacted them for assistance and I don't need assistance but no matter what option I choose to go to on their website the same Pop-Up comes up -- I even tried filling out their form showing I make enough money to pay my house payment and still nothing -- it won't even accept the information I input! I try to call and I can't reach them by phone -- I keep getting a recorded message saying "we are temporarily closed please call back later" I started trying to call and make my payment on Thursday March *, **** and it is Tuesday March **, ****. Any ideas? They will allow me to pay by phone but they want to charge $** for the service of paying my mortgage
GetHuman：让我们量化一下您与Seterus Inc.联系的经验。在1到5的范围内，如何轻松解决Seterus Inc.问题？
~RSK：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~RSK：在沟通方面，我会给他们五分之三的one。
GetHuman：Seterus Inc.快速有效地解决问题的能力又如何呢？
~RSK：为此，我要说出五分之二的one。
GetHuman：最后-对其他Seterus Inc.客户有何建议？
~RSK：在一天中的早些时候或深夜给他们打电话。不要忘记Seterus Inc.可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~RSK在November 10, 2017发生的Seterus Inc.客户服务问题中得到了一些有用的反馈和措辞。