Sears: prior post about the over seas lack of effectiv...

GetHuman用户~Viper来自November 27th, 2017的Sears条客户评论

~Viper案的背景

GetHuman:~Viper-您能告诉我们其他Sears个客户何时提起诉讼吗?
~Viper:Yeah。在November 21st上是middle of the night。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~Viper:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Viper 常见 Sears 问题的列表)
~Viper:“ Schedule Appointment”是我尝试使用to call的原因。

~Viper对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Viper:prior post about the over seas lack of effectiveness when trying for service. So I tried to call Sears corporate, customer relations. The number that I got off the internet lands you with the corporate operator, or at least that is what they said. I asked for customer relations and was immediately put back on the over seas line. I called back and told them I wanted to speak to customer relations in Chicago and was immediately put back on the overseas line. Tried to call back a third and fourth time and the number did not answer (I think they blocked my number ) so I used another phone and it answered and I told the lady that I was wanting to speak to someone local she said, "LOOK! If you have a complaint you go overseas, GET IT?" then she hung up on me. I was never loud or rude in any way. So if this is the kind of help that is present at Corporate it pretty much tells you what the Corporate culture is. I am thankful I sold my Sears stock years years ago as I fear the long term progno
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~Viper:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Viper:在沟通方面,我会给他们五分之三的four。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~Viper:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sears客户有何建议?
~Viper:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Viper在November 21st, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~Viper的Sears评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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