Sears: Trying to get a garden tractor repaired under w...
GetHuman用户~Ticked Off来自November 28., 2017的Sears条客户评论
~Ticked Off案的背景
GetHuman:~Ticked Off-您能告诉我们其他Sears个客户何时提起诉讼吗?
~Ticked Off:Yes I can。在November 19.上是late at night。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~Ticked Off:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码 GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ticked Off 常见 Sears 问题的列表)
~Ticked Off:“ Warranty claim”是我尝试使用to call的原因。
~Ticked Off对Sears客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ticked Off:Trying to get a garden tractor repaired under warranty. They now only give a window of * am to * pm for arrival. Calling in the morning does not help - they give an updated arrival time, but this keeps getting delayed throughout the day. Today, they estimate the repair person will arrive at *:** pm (when it was an *-* window.) It is a three-hour job. Guy will be working in the dark. You cannot get any resolution over the phone as the person *** way around the globe is clueless.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~Ticked Off:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ticked Off:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~Ticked Off:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sears客户有何建议?
~Ticked Off:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ticked Off在November 19., 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。