Sears: I purchased a ring online and less than a month...
GetHuman用户~yt来自November 27, 2017的Sears条客户评论
~yt案的背景
GetHuman:~yt-您能告诉我们其他Sears个客户何时提起诉讼吗?
~yt:Yeah。在November 21上是late at night。
GetHuman:您是否接触到Sears,如果可以,怎么做?
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~yt 常见 Sears 问题的列表)
~yt:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~yt对Sears客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~yt:I purchased a ring online and less than a month later a diamond went missing. They sent me all the information to return the ring. After I returned the ring, it seems that no could track it. They sent me a * day shipping UPS label. When I called the next day, someone said that it usually takes * days and I should receive a tracking number which I never received. I called * days later, the rep told me that they do not do business with UPS anymore. I called a third time, the rep could even see my order. I went back on the email they sent me and pulled up the information. So I called the number that's on the information. Someone picked up and claimed that they are shipping company not jewelry store. I called again to express my concern and talked to one of the supervisor, she could not even tell me what was going on with my order. The whole thing seems like I am being scammed. I can't believe that not one person could track the shipment. I will never buy another thing from SEARS,
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~yt:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~yt:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~yt:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sears客户有何建议?
~yt:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~yt在November 21, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。