Sears: After a month of going around and around with w...
GetHuman用户~DesertGeek来自November 20th, 2017的Sears条客户评论
~DesertGeek案的背景
GetHuman:~DesertGeek-您能告诉我们其他Sears个客户何时提起诉讼吗?
~DesertGeek:Yeah。在November 17th上是middle of the night。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~DesertGeek:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码 GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DesertGeek 常见 Sears 问题的列表)
~DesertGeek:“ Cancel order”是我尝试使用to call的原因。
~DesertGeek对Sears客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DesertGeek:After a month of going around and around with what turned out be not Sears, but some anonymous vendor selling through Sears, I called this number, was connected with a real case manager that resolved my issue in about ** minutes, and that was followed up within an hour with a better than expected resolution. I didn't get the original CPU I ordered, but I got my money back, so I can at least now find some company that does want to stay in business by valuing customers.*Sears, the real company, has restored my faith in their intent at least.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~DesertGeek:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DesertGeek:在沟通方面,我会给他们五分之三的three。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~DesertGeek:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sears客户有何建议?
~DesertGeek:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DesertGeek在November 17th, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。