Sears: I have been trying for a week to get a repairma...

GetHuman用户~Lroth43659来自November 28, 2017的Sears条客户评论

~Lroth43659案的背景

GetHuman:~Lroth43659-您能告诉我们其他Sears个客户何时提起诉讼吗?
~Lroth43659:Yup。在November 19上是late at night。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~Lroth43659:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lroth43659 常见 Sears 问题的列表)
~Lroth43659:“ Device Support”是我尝试使用to call的原因。

~Lroth43659对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lroth43659:I have been trying for a week to get a repairman out here. It was scheduled for Friday June **th by * No one called and no one came. We called they were running late and would still be here. No one came. Saturday the **th I get an e-mail making sure our parts had arrived!!! Called they rescheduled us for Friday the **th. I said no we won't be here but they put URGENT on it telling me someone would call on Sunday the **th or Monday and get me in earlier. No call. Get another email how was our service. Tried to call again and they won't let me speak to a supervisor. Finally got this number got a supervisor but no one can come out until next week, Not acceptable and I don't feel I should be charged a service call at this point. I will pay for parts and labor with a **% discount but no extra service fee. I should get priority for Saturday the **th no matter what you have to do.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~Lroth43659:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lroth43659:在沟通方面,我会给他们五分之三的two。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~Lroth43659:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sears客户有何建议?
~Lroth43659:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lroth43659在November 19, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~Lroth43659的Sears评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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