Sears Delivery: Terrible customer service. I had to call them b...

GetHuman用户~jcblanch来自November 26th, 2017的Sears Delivery条客户评论

~jcblanch案的背景

GetHuman:~jcblanch-您能告诉我们其他Sears Delivery个客户何时提起诉讼吗?
~jcblanch:Yes。在November 16th上是afternoon。
GetHuman:您是否接触到Sears Delivery,如果可以,怎么做?
~jcblanch:我使用了我在GetHuman Sears Delivery客户电话号码页面上找到的800-732-7747号码:Sears Delivery客户服务电话号码
GetHuman:这些常见的Sears Delivery客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jcblanch 常见 Sears Delivery 问题的列表)
~jcblanch:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~jcblanch对Sears Delivery客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears Delivery客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jcblanch:Terrible customer service. I had to call them because I only received * of * appliances upon delivery (which was already * days later than the original scheduled delivery time) and they didn't even call*email before to let me know, I had to call them. Ask to speak to a supervisor and you might get a little further than you would otherwise. The regular customer service people don't do a thing for you except say sorry. This is the *nd time I've used Sears for appliances because of the good sales prices, but I will never ever be using them again due to their poor customer service, poor communication with customers and poor delivery timelines.
GetHuman:让我们量化一下您与Sears Delivery联系的经验。在1到5的范围内,如何轻松解决Sears Delivery问题?
~jcblanch:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jcblanch:在沟通方面,我会给他们五分之三的five。
GetHuman:Sears Delivery快速有效地解决问题的能力又如何呢?
~jcblanch:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sears Delivery客户有何建议?
~jcblanch:在一天中的早些时候或深夜给他们打电话。不要忘记Sears Delivery可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jcblanch在November 16th, 2017发生的Sears Delivery客户服务问题中得到了一些有用的反馈和措辞。

Sears Delivery

2.11 of 5 stars | 242条评论

~jcblanch的Sears Delivery评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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