Samsung: This is Ms. LetThemKnow. My call was answered b...
GetHuman用户GetHuman-257792来自November 13th, 2017的Samsung条客户评论
GetHuman-257792案的背景
GetHuman：GetHuman-257792-您能告诉我们其他Samsung个客户何时提起诉讼吗？
GetHuman-257792：Yeah。在November 4th上是middle of the night。
GetHuman：您是否接触到Samsung，如果可以，怎么做？
GetHuman-257792：我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码：Samsung客户服务电话号码 GetHuman：这些常见的Samsung客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-257792 常见 Samsung 问题的列表）
GetHuman-257792：“ Track an order”是我尝试使用to call的原因。
GetHuman-257792对Samsung客户服务的评价
GetHuman：那么，您如何总结GetHuman的Samsung客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-257792：This is Ms. LetThemKnow. My call was answered by a live person immediately. I informed representative of what I was inquiring about and she transferred me to the escalations department. Brief hold and a recording announced that I was on a line direct to the office of the president. I waited for approximately * - * minutes and a recording came on stating that all managers*personnel were busy. Asked for my name, telephone number, and brief explanation and that I would be contacted. Let you know when I get the callback. Also, is anyone having problems with the Samsung French Door Refrigerator (model RF****HARS*XAA)?. I do not recommend this refrigerator. Ice making and freezer problems from the get go.
GetHuman：让我们量化一下您与Samsung联系的经验。在1到5的范围内，如何轻松解决Samsung问题？
GetHuman-257792：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-257792：在沟通方面，我会给他们五分之三的one。
GetHuman：Samsung快速有效地解决问题的能力又如何呢？
GetHuman-257792：为此，我要说出五分之二的three。
GetHuman：最后-对其他Samsung客户有何建议？
GetHuman-257792：在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-257792在November 4th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。