I will never buy a Samsung product again. I hav...
GetHuman用户~Cop1146@aol.com来自November 20., 2017的Samsung条客户评论
~Cop1146@aol.com案的背景
GetHuman:~Cop1146@aol.com-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Cop1146@aol.com:Yeah。在November 15.上是evening。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
~Cop1146@aol.com:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码 GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cop1146@aol.com 常见 Samsung 问题的列表)
~Cop1146@aol.com:“ Complaint”是我尝试使用to call的原因。
~Cop1146@aol.com对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cop1146@aol.com:I will never buy a Samsung product again. I have been jerked around for one month. I fInd that your company has no regard for it's customers. On Feb *th this year you sent a repair man to look at my washer, he replaced motor and panel board with no no results. The machine would not spin when it came time for spin cycle. After notifying your techs another serviceman was sent to look at the problem, he too determined that the washer was unfixable. When notified your department started an exchange transaction. For almost three weeks I have been waiting for this to be approved, finally your customer service told me everything was approved for exchange, but they sent it to the wrong retailor thus prompting a new transaction number, I have been on the phone with your customer relations department for two weeks to get this situation taken care of. It is now. Feb, **th and I was told that Monday The final approval would be executed to Lowes department store. It is shameful that your company op
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Cop1146@aol.com:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cop1146@aol.com:在沟通方面,我会给他们五分之三的five。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Cop1146@aol.com:为此,我要说出五分之二的four。
GetHuman:最后-对其他Samsung客户有何建议?
~Cop1146@aol.com:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cop1146@aol.com在November 15., 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。