Right Source RX: I have had Rx coverage with Humana about * mont...
GetHuman用户~DPB来自November 12th, 2017的Right Source RX条客户评论
~DPB案的背景
GetHuman:~DPB-您能告诉我们其他Right Source RX个客户何时提起诉讼吗?
~DPB:Sure。在November 11th上是middle of the night。
GetHuman:您是否接触到Right Source RX,如果可以,怎么做?
GetHuman:这些常见的Right Source RX客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DPB 常见 Right Source RX 问题的列表)
~DPB:“ Make an order”是我尝试使用to call的原因。
~DPB对Right Source RX客户服务的评价
GetHuman:那么,您如何总结GetHuman的Right Source RX客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DPB:I have had Rx coverage with Humana about * months now & have ordered my meds through Right Source, which has been an on going stressful process since day one. My first order was a total disaster & I had to call numerous times & each time I was given different information from each customer service rep. I ended up going to my local pharmacy to get the meds because I had ran out before they finally got the order correct & sent it out. Most recently, I encountered a problem with another Rx refill regarding the price. I have called numerous times & each time I have received different & conflicting information from each customer service rep. I even spoke with a supervisor who seemed to be even more confused & less knowledgeable than the customer service reps, not to mention that she did not even have the time or the patience to deal with me, & was not even willing to try to resolve the discrepancy. The issue has not been resolved & I was basically told in so many words that they did not ca
GetHuman:让我们量化一下您与Right Source RX联系的经验。在1到5的范围内,如何轻松解决Right Source RX问题?
~DPB:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DPB:在沟通方面,我会给他们五分之三的two。
GetHuman:Right Source RX快速有效地解决问题的能力又如何呢?
~DPB:为此,我要说出五分之二的three。
GetHuman:最后-对其他Right Source RX客户有何建议?
~DPB:在一天中的早些时候或深夜给他们打电话。不要忘记Right Source RX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DPB在November 11th, 2017发生的Right Source RX客户服务问题中得到了一些有用的反馈和措辞。