Right Source RX: The automated system for Right Source is really...
GetHuman用户~hickory来自novembre 22, 2017的Right Source RX条客户评论
~hickory案的背景
GetHuman:~hickory-您能告诉我们其他Right Source RX个客户何时提起诉讼吗?
~hickory:Yes。在novembre 17上是afternoon。
GetHuman:您是否接触到Right Source RX,如果可以,怎么做?
GetHuman:这些常见的Right Source RX客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~hickory 常见 Right Source RX 问题的列表)
~hickory:“ Returns”是我尝试使用to call的原因。
~hickory对Right Source RX客户服务的评价
GetHuman:那么,您如何总结GetHuman的Right Source RX客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~hickory:The automated system for Right Source is really off the wall, and I am so sorry I signed up for Humana's drug plan which uses Right Source. Today was the "best" - I picked up the phone and an automated voice asked me to verify who I was. Once that was done, it told me they had been trying to contact my doctor about my medication and wanted my help contacting him since he wasn't answering. They did not say which doctor or which mediction. I copied down the number that I was told to give to my doctor. After I hung up, I tried calling that number and received an automated message identical to the one I had just listened to. So I went to the computer, looked up the Right Source number, was transferred a few times (always happens) and finally reached someone who could tell me which doctor and which medication.
GetHuman:让我们量化一下您与Right Source RX联系的经验。在1到5的范围内,如何轻松解决Right Source RX问题?
~hickory:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~hickory:在沟通方面,我会给他们五分之三的two。
GetHuman:Right Source RX快速有效地解决问题的能力又如何呢?
~hickory:为此,我要说出五分之二的one。
GetHuman:最后-对其他Right Source RX客户有何建议?
~hickory:在一天中的早些时候或深夜给他们打电话。不要忘记Right Source RX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~hickory在novembre 17, 2017发生的Right Source RX客户服务问题中得到了一些有用的反馈和措辞。