Remington Products: I AM WRITING AGAIN TO SHARE A HORRIBLE EXPERIEN...
GetHuman用户~Summer来自November 14, 2017的Remington Products条客户评论
~Summer案的背景
GetHuman：~Summer-您能告诉我们其他Remington Products个客户何时提起诉讼吗？
~Summer：Sure。在November 11上是middle of the night。
GetHuman：您是否接触到Remington Products，如果可以，怎么做？
GetHuman：这些常见的Remington Products客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Summer 常见 Remington Products 问题的列表）
~Summer：“ Technical support”是我尝试使用to call的原因。
~Summer对Remington Products客户服务的评价
GetHuman：那么，您如何总结GetHuman的Remington Products客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Summer：I AM WRITING AGAIN TO SHARE A HORRIBLE EXPERIENCE WITH REMINGTON CUSTOMER SERVICE. I HAD TO FOLLOW UP SEVERAL TIMES ON MY CONCERN REGARDING AN ORDER THAT WE CANCELLED THROUGH PHONE WITH A REPRESENTATIVE NAMED GEORGE (ATLEAST THAT'S THE NAME HE GAVE US WHEN WE CALLED LAST DECEMBER ** BETWEEN **:** TO **AM, TWO DAYS AFTER ORDER HAS BEEN PLACED AND ORDER STATUS WAS STILL "PROCESSING."**HE ASSURED US THAT HE WILL ADVISE THE DEPARTMENT THAT THE ORDER WAS CANCELLED AND THAT THE MONEY WILL BE PLACED BACK ON MY ACCOUNT. SO I BOUGHT ANOTHER RAZOR AS A GIFT KNOWING THIS HAS BEEN TAKEN CARE OF, WHICH BY THE WAY IS SO MUCH NICER AND CHEAPER. HE ALSO SAID THAT I WILL RECEIVE AN EMAIL AS A CONFIRMATION BUT INSTEAD I RECEIVED AN EMAIL COUPLE OF DAYS ADVISING US THAT THE ORDER HAS BEEN SHIPPED. I SENT AN EMAIL THROUGH THEIR WEBSITE ASAP BUT NOBODY RESPONDED. YES, AS OF THIS WRITING, I AM STILL WAITING IN VAIN.I GUESS I WILL HAVE TO CALL AGAIN TOMORROW, MAIL THEIR P.O. BOX ADDRESS, DO WHATEVER TO HAVE
GetHuman：让我们量化一下您与Remington Products联系的经验。在1到5的范围内，如何轻松解决Remington Products问题？
~Summer：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Summer：在沟通方面，我会给他们五分之三的five。
GetHuman：Remington Products快速有效地解决问题的能力又如何呢？
~Summer：为此，我要说出五分之二的five。
GetHuman：最后-对其他Remington Products客户有何建议？
~Summer：在一天中的早些时候或深夜给他们打电话。不要忘记Remington Products可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Summer在November 11, 2017发生的Remington Products客户服务问题中得到了一些有用的反馈和措辞。