Redbox: Wow. They did the same exact thing to me. The s...

GetHuman用户~NatalieJP来自November 17th, 2017的Redbox条客户评论

~NatalieJP案的背景

GetHuman:~NatalieJP-您能告诉我们其他Redbox个客户何时提起诉讼吗?
~NatalieJP:Yes I can。在November 13th上是middle of the night。
GetHuman:您是否接触到Redbox,如果可以,怎么做?
~NatalieJP:我使用在GetHuman Redbox客户服务联系信息页面上找到的help page:联系Redbox客户服务
GetHuman:这些常见的Redbox客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~NatalieJP 常见 Redbox 问题的列表)
~NatalieJP:“ Report Machine Problem”是我尝试使用to contact的原因。

~NatalieJP对Redbox客户服务的评价

GetHuman:那么,您如何总结GetHuman的Redbox客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~NatalieJP:Wow. They did the same exact thing to me. The specific charge was $**.**. They claimed I kept * movies for ** days. I went off & asked why in the world would i return the movies knowing full well I would be paying full price for them. But since they can do what they please apparently, they promised to return ... what*...$**. Kinda strange, huh? Also mentioned that i saw the above review stating the same thing happened. I'm still going to call Visa. They can't keep ripping people off. I'm disab*e and in heart failure. I get a limited amount of $ from disability yet have to pay full price for my meds. Due to this charge, I couldn't afford all of my meds. They should be ashamed. I'm trusting God. He is my source!
GetHuman:让我们量化一下您与Redbox联系的经验。在1到5的范围内,如何轻松解决Redbox问题?
~NatalieJP:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~NatalieJP:在沟通方面,我会给他们五分之三的four。
GetHuman:Redbox快速有效地解决问题的能力又如何呢?
~NatalieJP:为此,我要说出五分之二的five。
GetHuman:最后-对其他Redbox客户有何建议?
~NatalieJP:尽早或晚些时候与他们打交道。不要忘记Redbox可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~NatalieJP在November 13th, 2017发生的Redbox客户服务问题中得到了一些有用的反馈和措辞。

Redbox

3.21 of 5 stars | 185条评论

~NatalieJP的Redbox评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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